Terms & Conditions

Effective Date: August 28, 2026

Welcome to Hairways Family Salon. These Terms and Conditions govern your use of our website and the services provided at our salon. By booking an appointment, visiting our salon, or using our website, you agree to comply with and be bound by these terms.

1. Appointments and Cancellations

• Booking: Appointments can be booked online, over the phone, or in person. We recommend booking in advance to secure your preferred time and stylist.

• Cancellations and Rescheduling: We request that you inform us at least 24 hours in advance if you need to cancel or reschedule your appointment.

• Late Arrivals: If you arrive late for your scheduled time, we may need to shorten your service or reschedule your appointment to avoid delaying other scheduled clients.

• No-Shows: Frequent missed appointments without prior notification may require a deposit for future bookings.

2. Pricing and Payment

• All prices listed on our website or menu are starting prices and may vary depending on hair length, density, and the specific treatment selected.

• Your stylist will confirm the final pricing during your initial consultation before starting any service.

• Payment is due in full upon completion of services. We accept cash, UPI, debit cards, and credit cards.

3. Client Responsibilities and Health

• Medical Disclosure: Please inform your stylist of any skin conditions, allergies, scalp issues, or previous chemical hair treatments prior to starting your service.

• Right to Refuse Service: We reserve the right to decline service to anyone if performing the treatment poses a health risk to the client or if a client displays inappropriate behavior.

4. Service Satisfaction & Refunds

• Services: We do not offer cash refunds on completed salon services. However, if you are not fully satisfied with your result, please notify us within 7 days, and we will gladly arrange a touch-up or adjustment service at no extra cost.

• Products: Unopened and unused retail products purchased at our salon can be returned or exchanged within 14 days with valid proof of purchase.

5. Intellectual Property All branding, logos, graphics, images, and content on the Hairways Family Salon website belong exclusively to Hairways Family Salon. Reproduction or unauthorized use of these assets without prior written consent is strictly prohibited.

6. Limitation of Liability Hairways Family Salon and its staff shall not be held liable for any indirect or accidental damages arising from services or website use, except in cases where directly caused by gross negligence. Clients are required to follow all post-care instructions provided by stylists.

7. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Karnataka, India. Any legal disputes shall fall under the jurisdiction of the courts located in Bengaluru.

8. Changes to These Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted directly on this page with an updated Effective Date.

9. Contact Us If you have any questions or inquiries regarding our Terms and Conditions, please reach out to us at:

• Email: hairwaysfamilysalon@gmail.com

• Phone: +91 – 7676574102

• Address: No 10, 1st Cross, Near Dmart Back Gate, Hoysala Nagar, Sunkadakatte, Bangalore 560091