Privacy Policy

Effective Date: [28/08/2026]

At Hairways Salon (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you visit our salon, use our website, or interact with our services.

1. Information We Collect We collect information to provide you with a seamless salon experience.

• Information You Provide Directly: Name, email address, phone number, and postal address when booking appointments or filling out contact forms. We also collect service details, styling preferences, and any photos voluntarily shared for style consultations.

• Information Collected Automatically: When you browse our site, we collect device and usage data such as your IP address, browser type, and operating system. We use essential and analytics cookies to improve website functionality.

• Information We Do NOT Collect: Payment card details are processed directly by secure third-party payment gateways. We do not store credit or debit card information on our servers. We also do not collect government-issued IDs or medical records unless strictly required for a specialized treatment with your explicit consent.

2. How We Use Your Information We process your data for legitimate business operations, including:

• Scheduling, confirming, and managing your salon appointments.

• Sending transactional notifications, such as booking confirmations and reminders via SMS, WhatsApp, or email.

• Personalizing your salon experience and recommending suitable products or services.

• Responding to inquiries and providing customer support.

• Sending promotional offers and newsletters (only if you have explicitly opted in).

3. How We Share Your Information We value your privacy and do not sell your personal information. We share necessary data only with:

• Service Providers: Trusted third-party platforms (like booking software, payment gateways, and hosting providers) that help operate our business securely.

• Marketing & Communication Platforms: Tools like Meta or WhatsApp Business, strictly for facilitating communication with you.

• Legal Authorities: If required by law, court order, or regulatory authorities to comply with legal obligations.

4. Data Security We employ industry-standard security measures, including SSL encryption and secure servers, to protect your data against unauthorized access, loss, or alteration. While we strive to protect your personal data, no internet transmission is entirely secure.

5. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as maintaining service history for your benefit, or as required by applicable tax and commercial laws.

6. Your Privacy Rights Depending on your jurisdiction, you have the right to:

• Access: Request a summary of the personal data we hold about you.

• Correction: Request updates or corrections to inaccurate data.

• Erasure: Request the deletion of your personal data (subject to legal retention requirements).

• Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, please reach out to our Grievance Officer using the contact details below.

7. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors without verifiable parental or guardian consent.

8. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of the revised terms.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Grievance Officer:

• Email: hairwaysfamilysalon@gmail.com

• Phone: +91 – 7676574102

• Address: No 10, 1st cross, Near Dmart Back Gate Hoysala Nagar Sunkadakatte Bangalore 560091